Confronting the Harsh Reality of Uncertainty
“In this world, nothing can be certain but death and taxes,” a quote attributed to a letter written by Benjamin Franklin in 1789, certainly applies [...]
6 Communication Tips to Strengthen Your Company’s Culture
Humans are great but imperfect creatures. To convey meaning, we must talk. While ants work consistently as part of their queen’s hivemind, we get tripped up [...]
Co-Opting Startup Culture: It’s More Than Just Bells and Whistles
Companies of all sizes and in all industries, including manufacturing, are taking cues from startups when developing their corporate culture. Some think it's all about [...]
Gaining Customer Insight: A View From the Top
Face-to-face interactions are mandatory if you really want to know your customers. Top executives know that customers are more than an ID number, or a [...]
The Importance of Setting Clear Expectations
Let’s Debunk the Myth that “Accountable” is a Bad Word Three years as a CEO has taught me many things, but one lesson-learned springs up [...]
The Traveling CEO: How I Manage in Multiple Locations
Pacesetter has three locations: Atlanta, Chicago and Houston, customers throughout North America and suppliers all over the world. As CEO of Pacesetter, it’s important to [...]
4 Ways to Drive Appreciation and Gratitude at Work
This article was first published on The Huffington Post. As a leader, I always feel gracious for the opportunities I’ve had and appreciative of the [...]
7 Ways to Overcome Your Public Speaking Nerves
It’s a familiar feeling: butterflies in your stomach, sweaty palms, an accelerated heart rate. No, I’m not talking about love. I’m talking about nerves. Public [...]
What Studying Juvenile Criminal Defense Taught Me About Life, Business and Philanthropy
You probably wouldn’t guess it if you met me now, but before joining the Pacesetter team I went to law school for juvenile criminal defense. [...]
CEO Connection’s Mid-Market Rising Star Award
At CEO Connection’s Mid-Market Convention this year, I was honored to be given the Rising Star award for my work as CEO of Pacesetter. Getting [...]