Q. What is your favorite company or tool for streamlining certain aspects of your company’s HR and why?
TinyPulse is a tremendous tool for collecting feedback from team members in an anonymous and engaging fashion. TinyPulse sends out a weekly, randomized question that everyone is asked to answer. At the end of the week the operator is left with real actionable information to improve the company and the overall happiness of its staff.
We love JustWorks because it saves our company both time and resources. JustWorks automates our payroll and allows for easy enrollment in company benefits. It also offers ease and transparency for our employees, who can see all benefits, payroll and tax information in one place at a glance.
When it comes to hiring, things can get pretty messy, pretty quickly. We’ve been on quite the hiring spree at Helpshift, so to help keep ourselves sane we’ve started using a company called Lever to streamline our efforts. I can’t even begin to emphasize how much it has leveled up our internal processes around interviewing and onboarding candidates.
4. People HR
We use People HR as the base of our activities to track employees information, sick/vacation, years of employment, benefits and some news. We still use Google Docs for a lot of company policies, as we can easily update them in real time and share. We also back up everything locally, just in case a service should ever go offline.
We manage our business in Salesforce, from marketing, sales, service and yes, even human resources. Candidates who apply for new job openings on our website are routed into Salesforce. The successful candidates are sent a job offer using Drawloop. It merges the candidate’s name, address, position, start date and salary with a template to create a standardized PDF ready for signing by the CEO.
We pay a little more for the top-notch all-in-one service we receive but it has been worth every penny. Our team has access to HR support for all of their personal needs. As employers, there is peace of mind in delegating our HR needs to TriNet.
As a fast growing startup, we’re constantly adding members to our team, which means our onboarding process needs to be as efficient as possible. Enter Zenefits. They’ve turned a formerly tedious process into a snap. Not only are new employees onboarded in a matter of minutes, we’re also able to manage our company benefits and employee PTO through the easy-to-use platform.
Although it is pricey, our entire organization is hooked up with Jive. We have internal communities and our entire HR department integrated with this system. It is cloud-based and does not drain our resources. We have been using it for several years and receive regular updates once a quarter.
Namely is great for scaling with you, so you can start out with it as a startup but still use it when you end up with much larger operations. It cuts out a lot of the duplicate paperwork that everyone hates, plus it keeps you compliant. It even handles payroll to further streamline talent management.
For years, we lived in so many different IT systems. Salesforce has an add-on calledwork.com. The majority of our company lives in Salesforce, so they already log in daily. Coaching, development tracking, company initiatives, performance management, etc. all live in Salesforce, which ties into our ERP and KPI’s and simplifies reporting. One login means increased ease and use.
We’ve been doing a lot of recruiting lately, and LinkedIn Recruiter has been a lifesaver. I’m a firm believer in the idea that many of the best potential new hires don’t even know they’re looking for a new job — at least not until we come to them with an attractive opportunity. LinkedIn Recruiter’s advanced search allows me to pinpoint people who have the exact experience and background we need.
Most HR tools are antiquated and have terrible customer service, and for most young companies, you don’t want to be bogged down understanding compliance. At the same time, not getting it right will cost you down the road. Allay is a digitally-native tool that looks to take care of everything for you, including ACA compliance, automated enrollments, electronic signing, and benefits administration.
After trying five systems in five years, we’ve finally landed on one we love. Gusto has made payroll, HR, and benefits management much easier. Their interface is straightforward and it’s easy to add and remove employees. Most importantly, their customer service is exceptional. A lot of the HR needs of a business are complex, so it’s important to find great software that’s backed by a true partner.
This post was originally published on SmartBlogs.com by YEC
The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses.